1. Information we collect
We may collect the following information when you use the site or create an account:
- Name, email address, phone number, and password hash or authentication data.
- Appointment details, service selections, barber preferences, and booking history.
- Device, browser, and usage information needed to operate and secure the site.
- Messages you send to the shop through forms, support requests, or account actions.
2. How we use information
We use personal information to:
- Create and manage your account.
- Verify a phone number when you create a phone-based account or request a phone-number change.
- Book, confirm, remind, reschedule, and manage appointments.
- Send service-related emails and appointment SMS messages only when you have actively consented to SMS.
- Provide support, detect abuse, and improve the site.
3. SMS and phone number usage
If you consent to receive texts, we may send appointment confirmations, reminders, schedule changes, rescheduling notices, cancellations, barber changes, and no-show notices. We do not use this appointment consent for marketing, promotions, discounts, product announcements, or sales messages.
We may also send a one-time verification code when you create an account with a phone number or request a phone-number change. These codes are used to verify and secure the account, are sent in response to your request, and do not enroll you in appointment notifications or marketing messages.
Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help.
4. Sharing and processors
We may share data with service providers that help us run the website, authentication, hosting, messaging, analytics, or customer support. We do not sell personal information, phone numbers, verification codes, or SMS consent data, and do not share them with third parties or affiliates for their own marketing purposes. Information may also be disclosed when required by law or to protect our users, staff, or systems.
5. Retention and security
We keep information only as long as needed for booking, support, legal, tax, or operational purposes. We use reasonable technical and organizational safeguards, but no online system is completely secure.
6. Your choices
You may request account updates, ask us to correct information, or opt out of SMS text messages.
If you no longer want appointment SMS messages, reply STOP. Reply HELP for help, or contact the shop at 732-347-8649.
7. Contact
For privacy questions, contact Master Clips Barber Shop at 732-347-8649.